At Speedo Shop (swimzonesales.com), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website and make purchases. By using our site, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of data we collect include:

  • Personal Information: When you make a purchase or create an account, we collect your name, email address, shipping address, billing address, and payment details (though we do not store full payment information).
  • Transaction Data: Details about the products you purchase, including items, order value, and payment method.
  • Technical Data: Your IP address, browser type, device information, and pages visited on our site.
  • Communication Data: If you contact our customer service team ([email protected]), we may keep a record of that correspondence.

2. How We Use Your Information

We use your data for the following purposes:

  • To process your orders and deliver products (e.g., Active Swimwear, AED Units, Training Equipment).
  • To provide customer support and respond to inquiries.
  • To improve our website, product offerings, and user experience.
  • To send you marketing communications (only if you have opted in).
  • To prevent fraud and ensure the security of our website and transactions.

3. Data Sharing and Disclosure

We value your trust and do not sell your personal information. However, we may share your data with:

  • Payment Processors: Such as Visa, MasterCard, JCB, and PayPal, to securely process transactions. These partners are PCI DSS compliant and do not share your data beyond what is necessary for processing payments.
  • Shipping Partners: To deliver orders to your location (excluding Asia and some remote areas due to logistical constraints).
  • Legal Authorities: If required by law or to protect our rights, safety, or property.

4. Data Storage and Security

Your data is stored on secure servers, and we implement industry-standard measures to protect it:

  • We use encryption (SSL) to safeguard data during transmission.
  • We do not store complete payment details on our servers.
  • All transactions are processed through PCI DSS compliant gateways.
  • Data is retained only as long as necessary to fulfill orders, provide services, or comply with legal obligations.

5. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can update or correct inaccurate information.
  • Deletion: You may request that we delete your personal data, subject to legal requirements.
  • Opt-Out: You can unsubscribe from marketing emails at any time.

To exercise these rights, contact us at [email protected]. We respond to all requests within 30 days.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience:

  • Functional Cookies: Remember your preferences and login details.
  • Analytical Cookies: Help us understand how visitors use our site (e.g., pages viewed, time spent).
  • Advertising Cookies: Display relevant ads based on your interests (you can opt out through your browser settings).

You can manage cookie preferences through your browser settings. Note that disabling cookies may affect site functionality.

7. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted on this page with the updated date.

8. Contact Us

If you have questions about this Privacy Policy or your data, please contact us at:

Email: [email protected]
Address: 3862 Despard Street, BALTIMORE, US 43105

We typically respond within 24-48 hours during business days.