Welcome to Speedo Shop! These Terms and Conditions govern your use of our website swimzonesales.com and all purchases made through our site. By accessing our website and making a purchase, you agree to be bound by these terms.
At Speedo Shop, we specialize in high-quality swimwear, aquatic training equipment, and accessories for competitive swimmers, training professionals, and aquatic enthusiasts.
1. User Responsibilities
As a user of our website, you agree to:
- Provide accurate and complete information when creating an account or placing an order
- Maintain the confidentiality of your account credentials
- Use the website only for lawful purposes
- Not engage in any activity that may disrupt or interfere with our website’s functionality
- Review all order details carefully before completing your purchase
- Ensure that products you purchase are permitted for import into your country
2. Products and Services
Speedo Shop offers a wide range of aquatic products including:
- Competition and training swimwear for men, women, and children
- Aquatic training equipment (flags, drag chutes, diving boards, etc.)
- Swim accessories (bags, gloves, cuffs, barbells)
- Apparel and personal care products specifically designed for swimmers
We strive to provide accurate product descriptions and images. However, slight variations in color may occur due to monitor settings.
Some products have specific usage requirements or safety considerations. It is your responsibility to read and follow all product instructions and warnings.
3. Order and Payment Terms
Order Process
When you place an order:
- You will receive an order confirmation email acknowledging we’ve received your order
- Your order represents an offer to purchase which we accept when we dispatch the products
- We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available
Pricing and Payment
All prices are listed in US Dollars (USD) unless otherwise specified.
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Payment is processed at the time of order. By providing payment information, you represent that you are authorized to use the payment method.
Shipping
We ship to most regions worldwide, excluding some Asian countries and remote areas.
Orders are processed within 1-2 business days after payment confirmation. Shipping options include:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
- Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)
Delivery times are estimates and may vary based on location and customs processing. Import duties or taxes may apply depending on your location and are the customer’s responsibility.
4. Returns and Exchanges
We want you to be completely satisfied with your purchase. Our return policy includes:
- Most items can be returned or exchanged within 15 days of receipt
- Items must be in original, unused condition with all tags attached and original packaging
- For hygiene reasons, we cannot accept returns on:
- Active Swimwear (unless defective)
- Boy’s Competition & Training Swimwear
- Boys Briefs & Racers
- Opened Body Lotion and Body Wash products
- Aqua Gloves
To initiate a return or exchange:
- Contact customer service at [email protected] within 15 days of receipt
- Provide your order number and item details
- We will email a Return Authorization Number and instructions
- Ship the item with original packaging and completed return form
Customers are responsible for return shipping costs unless the return is due to our error or a defective product.
Refunds are processed within 5-7 business days after we receive and inspect returned items.
5. Intellectual Property
All content on this website, including text, graphics, logos, images, and software, is the property of Speedo Shop or our suppliers and protected by international copyright laws.
You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.
The Speedo name and logo are registered trademarks and used under license.
6. Liability Limitations
Speedo Shop shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- The use or inability to use our products or services
- Unauthorized access to or alteration of your transmissions or data
- Any matters beyond our reasonable control
Our total liability for any claim related to your use of the website or products shall not exceed the amount you paid for the products.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so these limitations may not apply to you.
7. Privacy
We respect your privacy and are committed to protecting your personal information. Our Privacy Policy explains how we collect, use, and safeguard your data.
By using our website, you consent to our collection and use of personal information as outlined in our Privacy Policy.
8. Governing Law
These Terms and Conditions are governed by the laws of the State of Maryland, United States, without regard to its conflict of law provisions.
Any disputes shall be resolved in the courts located in Baltimore, Maryland.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website.
Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Email: [email protected]
Address: 3862 Despard Street, BALTIMORE, US 43105
We typically respond within 24-48 hours during business days.
